Hi Aimée O’Malley,
We have received no form of contact either through email, through our chat on our website. Not even a smoke signal. We have searched both your name and email address. Electronic communication isn't always perfect. We're not certain where your message went instead of here, but we are saddened you chose to lash out instead of checking with us.
For fastest service we recommend reaching out during our normal business hours of 9 AM - 5 PM CT Monday - Friday. We're happy to answer questions at any time, but like most businesses, our staff does go home at the end of the day and on weekends.
Regards,
Bob